Service Now Engineer

Ready to explore new roads?
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Senority level

Mid level

Job function


Founded in 2019, Volkswagen Digital Solutions (VWDS) plays a major role in the Volkswagen Group strategy of going digital, by developing software mainly for the digital ecosystems and internal corporate processes.

Split across 3 tech units: CODE (Core Operations + Development), MAN Digital Hub and SDC (Software Development Center), VWDS plays a key part of the digitalization strategy that is happening in the Group.

Our Mindset | Open for new ways, transparent in what we do and responsive to requests!

Our Target | Creating value, being customer focused and delivering continuously!

What you will be doing:

  • Develop and configure appropriate technical solutions on the ServiceNow platform using best practices and ServiceNow standards;
  • Develop new projects and implement business processes including reporting, test automation, mobility and asset management (Requirement Analysis, Design and Implementation);
  • Report technical problems and solutions to technical and non-technical audiences;
  • Monitor health, usage and overall compliance of the ServiceNow platform and its applications;
  • Maintain the operations manuals and other technical documents;
  • Contribute to the optimization of support services and processes.

What you will bring:

  • Minimum of Bachelor’s degree in IT;
  • Very good knowledge and experience of JavaScript, Angular JS, Ajax, HTML, CSS is desired;
  • Basic IT knowledge (network, databases, application servers, web services, distributed systems);
  • Ideally at least +1 year of professional experience in Web development;
  • Eager to learn ServiceNow platform and application development;
  • Strong analytical skills paired with a strong service and customer orientation;
  • Service Now Certification (preferably);
  • Initiative to solve problems and overcome roadblocks;
  • Result-oriented and communicative team player;
  • Good written and spoken English skills.

Benefits & Perks

This is a true opportunity to join an amazing atmosphere on our local company culture build up, with the support of a solid international group, and to be part of an Agile environment where you can learn, share, and interact in a place where your ideas are valued and you have a voice.

  •  Flexible working hours;
  • Remote friendly model adapted to each team’s needs and preferences;
  • Continuous learning with access to Udemy;
  • Wellbeing program extendable to your household;
  • Health insurance extendable to your household;
  • Life insurance;
  • Opportunity to join the company’s pension fund;
  • Home Office Setup to build your dream home office;
  • Home allowance, to receive in your payslip or use in our flexible benefits platform (e.g. gym partnership, internet/data expenses, tech equipment);
  • Smartphone + Telecom with voice & data plan;
  • Discounts on VW Group cars and special conditions on financing;
  • Relocation package (if applicable) & Visa process sponsorship;
  • Portuguese/English language classes.

Unsure if you meet all these requirements? Please apply anyway! We would love to hear from you!

Apply now