Service Now Engineer

Founded in 2019, Volkswagen Digital Solutions (VWDS) plays a major role in the Volkswagen Group strategy of going digital, by developing software mainly for the digital ecosystems and internal corporate processes.

Split across 3 tech units: CODE (Core Operations + Development), MAN Digital Hub and SDC (Software Development Center), VWDS plays a key part of the digitalization strategy that is happening in the Group.

Our Mindset | Open for new ways, transparent in what we do and responsive to requests!

Our Target | Creating value, being customer focused and delivering continuously!

What you will be doing:

• Develop and configure appropriate technical solutions on the ServiceNow platform using best practices and ServiceNow standards;
• Develop new projects and implement business processes including reporting, test automation, mobility and asset management (Requirement Analysis, Design and Implementation);
• Report technical problems and solutions to technical and non-technical audiences;
• Monitor health, usage and overall compliance of the ServiceNow platform and its applications;
• Maintain the operations manuals and other technical documents;
• Contribute to the optimization of support services and processes.

What you will bring:

• Minimum of Bachelor’s degree in IT;
• Very good knowledge and experience of JavaScript, Angular JS, Ajax, HTML, CSS is desired;
• Basic IT knowledge (network, databases, application servers, web services, distributed systems);
• Ideally at least +1 year of professional experience in Web development;
• Eager to learn ServiceNow platform and application development;
• Strong analytical skills paired with a strong service and customer orientation;
• Service Now Certification (preferably);
• Initiative to solve problems and overcome roadblocks;
• Result-oriented and communicative team player;
• Good written and spoken English skills.

Benefits & Perks

This is a true opportunity to join an amazing atmosphere on our local company culture build up, with the support of a solid international group, and to be part of an Agile environment where you can learn, share, and interact in a place where your ideas are valued and you have a voice.

•  Flexible working hours;
• Remote friendly model adapted to each team’s needs and preferences;
• Continuous learning with access to Udemy;
• Wellbeing program extendable to your household;
• Health insurance extendable to your household;
• Life insurance;
• Opportunity to join the company’s pension fund;
• Home Office Setup to build your dream home office;
• Home allowance, to receive in your payslip or use in our flexible benefits platform (e.g. gym partnership, internet/data expenses, tech equipment);
• Smartphone + Telecom with voice & data plan;
• Discounts on VW Group cars and special conditions on financing;
• Relocation package (if applicable) & Visa process sponsorship;
• Portuguese/English language classes.

Unsure if you meet all these requirements? Please apply anyway! We would love to hear from you!