ServiceNow Engineer

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Senority level
Mid level
Job function

This position is based in our MAN Digital Hub tech unit in Lisbon. MAN Truck & Bus is one of Europe’s leading commercial vehicle manufacturers serving customers in over 120 countries and together we are shaping the future of commercial vehicles by creating digital experiences here in Lisbon for our customers and users around the world.

We are building great digital products in the world of logistics, transportation, and commercial vehicles by upgrading our business area to digital. We collaboratively design, code, and run user-centric solutions creating awesome value for our customers.

We aim to simplify business!

Our Mindset | Open for new ways, transparent in what we do and responsive to requests!

Our Target | Creating value, being customer focused and delivering continuously!

About the role:

The ServiceNow Software Engineer prepares operating instructions and confidently suggest small features and improvements and helps contribute to make it better. You will be involved in team decisions and contribute to the team regardless of the experience in this industry.

What you will be doing:

  • Work in our product development teams using agile methodologies;
  • Work with Product Owners to develop new features within the product team; Develop and configure appropriate technical solutions on the Now Platform (ServiceNow) using best practices and Now standards; Develop new projects (requirement gathering, analysis, architecture design and implementation);
  • Report technical problems and solutions to technical and non-technical audiences;
  • Monitor health, usage and overall compliance of the Now Platform and its applications;
  • Maintain and update the operations manuals and other technical documents;
  • Contribute to the optimization of support services and processes;
  • Develop features and improvement to the MAN Digital Hub products in a secure, well-tested and performant way;
  • Be involved in team decisions, everyone can contribute to the team regardless of the experience in this industry.

What you will bring:

  • Professional experience Core ServiceNow Platform and ServiceNow APIs;
  • A solid understanding of semantic HTML, CSS and core JavaScript concepts;
  • Professional experience with REST and SOAP APIs;
  • Knowledge of ITSM module (specially request and knowledge management), Asset Management module and Project and Portfolio Management module;
  • Demonstrate capacity to communicate about technical, architectural and organizational problems and propose solutions;
  • Positive and solution-oriented mindset;
  • Effective communication skills;
  • Demonstrated ability to work closely with other parts of the organisation.

Benefits & Perks

Most important for us, this is a true opportunity to join an amazing atmosphere on our local company culture build up, with the support of a solid international group, and to be part of an Agile environment where you can learn, share, and interact in an environment where your ideas are valued and you have a voice.

  • Flexible working hours
  • Remote friendly model adapted to each team’s needs and preferences
  • Continuous learning with access to Udemy
  • Wellbeing program extendable to your household
  • Health insurance extendable to your household
  • Life insurance
  • Opportunity to join the company’s pension fund
  • Home Office Setup to build your dream home office
  • Home allowance, to receive in your payslip or use in our flexible benefits platform (e.g. gym partnership, internet/data expenses, tech equipment)
  • Cellphone + Telecom with voice & data plan
  • Discounts on VW Group cars and special conditions on financing
  • Relocation package (if applicable) & Visa process sponsorship
  • Portuguese/English language classes

Unsure if you meet all these requirements? Please apply anyway! We would love to hear from you!

Apply now